I placed an order and haven’t received any order confirmation what should I do?
Simply check in your junk mail as most times it usually ends up there.
I haven’t received my tracking information?
This could mean your order still has not left dispatch or your confirmation email has been sent to your junk mail.
How long does it take for an engraving on my flask/s to be done?
Flask engraving can take up to 10 working days all depending on the quantity of the flasks and the engraving that needs to be done.
I want to log a return/refund what is the procedure.
Please kindly pop us a mail on email@example.com with the items you want to return. Sale items can only be returned for an online credit and the courier cost will be at your expense. Returns/refunds can take up to 10 days to process.